CMC Film & TV

Privacy Policy

CMC Film & TV respects your privacy and handles personal information responsibly. This policy explains what information is collected, how it is used and the rights available to you.

1. Who we are

CMC Film & TV is a Film and Television vehicle supplier based in Newcastle upon Tyne. The business also provides electric vehicle servicing and number-plate manufacturing.

For data protection purposes, the data controller is:

Data controller: Ian Burr
Trading name: CMC
Location: Newcastle upon Tyne, United Kingdom
Website: cmcfilmandtv.co.uk
Email: imb64@aol.com
Telephone: 07710 842221

2. Information we collect

We may collect information you provide when contacting CMC Film & TV through the website, by email or by telephone. This may include:

  • Your name
  • Your email address
  • Your telephone number
  • Your company or production details
  • The service you are interested in
  • Vehicle requirements, filming dates or location information
  • Information included in your enquiry or correspondence
  • Records connected with a booking or service

The website, hosting and security systems may also record technical information such as your IP address, browser, device type and security logs.

Please do not include sensitive personal information in an enquiry unless it is necessary.

3. How we use your information

We may use your information to:

  • Respond to an enquiry
  • Discuss vehicle or service requirements
  • Provide information or a quotation
  • Arrange Film and Television vehicle supply
  • Arrange electric vehicle servicing
  • Arrange number-plate manufacturing
  • Manage an agreed booking or service
  • Contact you about an active enquiry
  • Maintain administrative and business records
  • Protect the website against spam, misuse and security threats
  • Meet legal, regulatory, tax or accounting obligations
  • Establish, exercise or defend legal claims

We do not sell personal information.

4. Our lawful bases

The lawful basis used will depend on why we need your information.

Contract

We may process your information when you ask about a service, request a quotation, make a booking or enter into an agreement with CMC Film & TV.

Legitimate interests

We may process information to respond to business enquiries, maintain records, operate and protect the website, prevent fraud or manage the business. We consider how this may affect your rights before relying on legitimate interests.

Legal obligation

We may retain or disclose information where required by legal, tax, accounting or regulatory obligations.

Consent

We will rely on consent where required by law. You may withdraw your consent at any time. This will not affect processing that took place before consent was withdrawn.

5. Who we may share information with

Relevant information may be shared with organisations that help us operate the website or provide our services, including:

  • Website hosting providers
  • Website form and email-delivery providers
  • IT support and security providers
  • Accountants, insurers and legal advisers
  • Government authorities, regulators or law-enforcement bodies where required by law

These organisations should only receive the information needed to provide their service or meet a legal requirement.

We do not share contact-form information with unrelated businesses for their own marketing.

6. How long we retain information

Personal information is retained only for as long as it is reasonably required for the purpose for which it was collected.

Our intended retention periods are:

  • General enquiries that do not lead to a booking: up to 12 months after the last communication
  • Customer, production and service records: up to six years after the business relationship ends
  • Financial and transaction records: for the period required by applicable tax and accounting law
  • Website security records: for as long as reasonably needed to investigate security, misuse or technical problems

Information may be retained for longer where required by law or where necessary to establish, exercise or defend a legal claim.

7. How we protect information

We use reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.

No website, email service or internet transmission can be guaranteed as completely secure. Please consider the information you provide when communicating electronically.

8. International data transfers

Some website, hosting, email or technology providers may process information outside the United Kingdom.

Where personal information is transferred internationally, the provider must have an appropriate legal basis or recognised safeguard for the transfer under applicable data protection law.

9. Cookies

This website does not use analytics, advertising or behavioural-tracking cookies.

Essential cookies or similar technologies may be used by the website’s hosting, security and form systems where required for the website to operate correctly, remain secure or process an enquiry. These technologies are not used for advertising or marketing.

This policy will be updated and appropriate cookie controls introduced if non-essential cookies are added in the future.

10. Marketing

Submitting an enquiry does not subscribe you to marketing communications.

CMC Film & TV will not use your contact details for electronic marketing without an appropriate legal basis. If marketing consent is requested in the future, it will be separate from the enquiry form and may be withdrawn at any time.

11. Your data protection rights

Depending on the circumstances, you may have the right to:

  • Ask for a copy of the personal information held about you
  • Ask for inaccurate information to be corrected
  • Ask for information to be deleted
  • Ask for the use of your information to be restricted
  • Object to certain uses of your information
  • Ask for information to be transferred in a portable format
  • Withdraw consent where processing is based on consent
  • Complain to the Information Commissioner’s Office

These rights are not absolute and may depend on the lawful basis and circumstances involved.

To make a request, email imb64@aol.com. We may need to verify your identity before responding.

You can also raise a concern with the Information Commissioner’s Office through www.ico.org.uk.

12. Third-party websites

The website may contain links to websites operated by other organisations. CMC Film & TV is not responsible for how those websites collect or use personal information. Please review their privacy information before providing personal details.

13. Changes to this policy

This policy may be updated if the website, services, legal requirements or use of personal information changes. The latest version will be published on this page with its revised date.

14. Contact

Questions about this policy or the use of your personal information can be directed to:

Ian Burr, trading as CMC
Location: Newcastle upon Tyne, United Kingdom
Email: imb64@aol.com
Telephone: 07710 842221

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